FAQ

FREQUENTLY ASKED QUESTIONS

HOW CAN I CONTACT UMBRO CUSTOMER SERVICE?
If you need any help, please contact our Customer Service Team on (094) 96 08970 or submit your email request HERE.

HOW MUCH DOES DELIVERY COST?
Standard Delivery for orders over €60 in the Republic of Ireland are FREE. Standard Delivery for orders under €60 costs €5.00. To find out more about our International Delivery costs & estimated delivery times please click HERE.

CAN I RETURN AN ITEM?
You can return items for a refund to our Distribution Centre. See full details of our Returns Policy & how to return items HERE.

THERE'S AN ISSUE WITH MY ORDER?
In the unlikely event you receive the wrong items, faulty items or are missing items from your order, please contact us straight away. You can find our contact information HERE.

MY UMBRO ORDER HAS NOT ARRIVED, WHAT SHOULD I DO?
If you have received a tracking number or confirmation your order has been dispatched, you can track your order on www.anpost.com. If this still doesn't help you can contact us HERE.