TERMS & CONDITIONS
The following are the Terms and Conditions for use of the Umbro website or any internet site to which the Website is linked. This Website is for use by people who are 18 years and over only.
You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website.
All information, designs, drawings and other specifications provided on the Website are the exclusive property of Umbro. Any copying, transmission or re-transmission of the same requires the prior written approval of Umbro.
We reserve the right at all times to place advertisements and promotions on the Website.
Advertisers and sponsors on the Website are solely responsible for complying with all local, national, state and international laws (where relevant) and we exclude all liability howsoever caused therefrom.
PRICE OF GOODS
The price listed on the Website (the "Price") for Umbro products (the "Products") will be as stipulated at the time when you place your order on the Website.
We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error or omission, the price for the products on the website is wrong. We will acknowledge receipt of your order both online and via an order confirmation email but this does not constitute our acceptance of your offer to purchase. Your offer has been accepted only when we have confirmed that the order has been dispatched and payment has been made.
While we try to ensure that all prices on the Website are accurate, errors may occur. If we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the products you will receive a full refund.
Voucher codes are only valid on specific products while stocks last and may be withdrawn at any time. Only one voucher code may be redeemed per user. Voucher codes cannot be applied to previously placed orders. Voucher codes do not apply to delivery charges.
Only one voucher code can be used at any one time and cannot be used in combination with other voucher codes. Voucher codes are not transferable or redeemable for cash or credit. To apply a voucher code, you must enter it prior to completing the order.
Even if a voucher / discount code is accepted at checkout, all orders are reviewed by the Umbro Customer Support Team prior to fulfillment. If orders are deemed in violation of any of these Terms and Conditions, they will be adjusted accordingly.
We will endeavour to deliver the Products to you within 1-5 working days of your account order within the Republic of Ireland, where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Order processing may take longer during busy periods such as Christmas and during Sales.
Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those Products and any delivery monies you have been charged.
However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products. At the time of delivery you will be required to validly sign-off on the delivery of the Products, after which time the Products become your sole responsibility.
If you find that your order has only been partially delivered, this may be because we were out of stock on part of your order. If we are out of stock we will contact you with an expected delivery date or offer a full refund. If your order is obviously incomplete please contact us, see our contact details HERE.
CANCELLING YOUR ORDER
When you purchase online, you have a statutory right to cancel your order (other that perishable produce) up to 14 days after your order has been delivered (cooling off period). Please be aware that we start processing your order for dispatch as soon as it has been placed, and we cannot cancel, change or amend any orders once they are being processed. To cancel an order please either refuse delivery or return via one of our return options. Our Returns Policy provides full details on returning your items to Umbro, see full details HERE.
Any breakages or damages must be reported within 24 hours of purchase/delivery.
Orders placed using a PayPal account as the payment method will be processed upon submission, and funds may be transferred from your PayPal account immediately. This does not signify our acceptance of your order.
If you are unhappy with the products or services you have received from us please email us at ONLINE@ELVERYS.
You can also submit your complaint to an online dispute resolution process operated by the European Commission.
ACCORDANCE WITH SPECIFICATION
Some of the products are of a technical nature and it is not practical to publish detailed specifications of all the products and keep specifications completely up to date.
All descriptive matter, drawings, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the products.
If any manuals, patient information or safety instructions are provided with the products, you agree to read and follow carefully all the terms contained therein at all times.
Any information contained on the Website is not meant to be comprehensive and if you are inexperienced in using the products or are unsure of your abilities, you should always seek expert advice and assistance.
DISCLAIMER OF WARRANTIES
The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided "as is" and "as available" and without warranties or conditions of any kind either express or implied.
We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise.
We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products.
In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.
PROPRIETARY RIGHTS TO CONTENT
You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or email-distributed, commercially produced information presented to you by the Website, by us, or our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.
MODIFICATION OF TERMS
We shall not be liable for any failure to perform any of our obligations under these Terms and Conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident.
We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these Terms and Conditions.
Umbro will contact you via email confirming the status of your order with us. Umbro may also contact you via SMS in relation to your order.
Umbro may contact users in relation to the nature of users attempted transactions, even if the transactions are not confirmed. These will be operational emails to enquire as to why the transactions were not completed. The data will not be shared with any other company. Our aim is simply to provide you with the highest level of service that we can.
Umbro may contact you requesting feedback on your recent order with us. Feedback is processed via our third party provider.
Umbro reserves the right to change, alter or withdraw a discount / promotion at any time without notice.